Directorate for Internationalization of Education

FAQ’s

Can I apply for VOA?

Visa applications will be made by UI according to the type of activity being carried out. The use of VOA is only for certain activities, but with approval from UI. Please contact UI first before applying for VOA.

What is the difference between ITAS and ITK?

Limited Stay Permit (ITAS) is a permit granted to foreigners to stay and be in Indonesian territory for a limited period. ITAS is a multiple-entry permit where foreigners can leave and re-enter Indonesia as long as the validity period of their residence permit is still active.

Visit Stay Permit (ITK) is a permit granted to foreigners to stay and be in Indonesian territory for a short period of time for the purpose of visit. ITK is single-entry, so foreigners can only enter Indonesian territory once and if they want to re-enter, they must apply for a new visa.

How long does it take to process my visa?

Visa will be issued in approximately 7-10 working days, starting after payment is made. However, if there is pending from the system, it will take longer.

Do I need to go to the Embassy to get my visa?

No, the visa will be issued through the system and UI will forward the visa document to the your email.

My bank statement balance is insufficient. Can I use someone else's bank statement or a sponsorship letter instead?

The bank statement is an essential document that proves the international student’s financial capability during their stay in Indonesia. It cannot be substituted with any other document, such as another person’s bank statement or a sponsorship letter. The required balance must be sufficient and the account must be active and under the student’s own name.

While UI is processing my visa, can I apply for a Visa on Arrival (VOA) to enter Indonesia?

No. Foreign nationals are not allowed to hold two valid residence permits at the same time. Therefore, applying for a VOA during the visa application process with UI is not permitted.

How do I obtain my stay permit?

Your stay permit will be issued upon your arrival in Indonesia. The UI immigration team will send your stay permit document to your email once it is issued.

How do I pay for my visa?

Each visa type has a different payment procedure. Please contact the Immigration Team at UI via email: immigration-io@ui.ac.id for details regarding your specific payment process.

What is a Calling Visa? Which countries fall under this category?

Calling Visa countries are those considered to have a certain level of risk based on ideological, political, economic, social, cultural, defense, security, or immigration concerns. Therefore, visa applications and activities of nationals from these countries are closely monitored by the Indonesian Directorate General of Immigration.

I am from a Calling Visa country. What is the process for my visa application?

  • UI accepts visa applications from nationals of Calling Visa countries.

  • Once all documents are complete, visa fee payment will be processed.

  • The Directorate General of Immigration will send an interview invitation letter to UI.

  • The Clearing House process will then be carried out with relevant stakeholders.

  • If approved, the visa will be issued. However, if the application does not meet the requirements, it may be rejected.

What is the process for extending my stay permit?

International students must confirm their continued activity in Indonesia at least one month before the expiration of their current stay permit. The UI Immigration Team will request the required documents and submit the extension request through the Immigration system.

What happens if I overstay my stay permit in Indonesia?

If you remain in Indonesia after your stay permit has expired, you will be subject to a fine of IDR 1,000,000 per day. This fine must be paid personally by the international student.